Terms & Conditions | Home Interior Design | Design Cafe

Terms and Conditions

Terms and Conditions

This website is owned and operated by GS Ecommerce Pvt Ltd and hereinafter wherever Design Cafe is mentioned, it refers to GS Ecommerce Pvt Ltd.

Price Promise

The quoted rates are an estimate based on current design and sizes, and they are liable to change till the sign off/production stage depending on the exact actual measurements on-site or design changes made by you or as per your instructions.

Design Cafe can provide deep cleaning for your home post-hand-over.

Payment Stages

1.) 5% to begin design (Non-Refundable)

2.) 15% before 3D after the first presentation (Non-Refundable)

3.) 35% to move to production (Non-Refundable)

4.) 45% before dispatch (Non-Refundable)

Taxes & Duties

All Design Cafe product pricing is exclusive of taxes. Taxes have been mentioned in your estimate separately and will be charged at the time of billing at each stage as per prevailing government tax rates.

All payments made via credit cards will be applicable for a 2% surcharge as charged by the banks towards the same. The same is to be borne by the customer.

Delivery Time

Your order will be delivered on or before the assured delivery date. Changing an order or unforeseen circumstances may delay the delivery time.

Design Cafe is not responsible for any delay in project implementation due to third-party vendors or for reasons beyond its control.

Financial Services

Design Cafe only facilitates financial loans and services. Approvals, processing and terms are at the sole discretion of the financial entity.

Delay In Completion

The payment will be subject to the following conditions:

1.) The delay is for the initial scope of work and item list. Additional items or request for change will not be considered as delayed items.

2.) There are no external factors which have contributed to delay which are out of control of DC.

3.) The site is in a condition which is ready for installation, and there is no delay or pending work from the builder or the client.

Confirming Your Order

Design Cafe is able to process your final order and start production only post a 55% payment.

Cancellation, Returns & Delays

Any non-manufacturing defects and damages post receiving a delivery are not valid for returns or replacements. Customised and made-to-order furniture pieces, purchased from Design Cafe, cannot be returned or exchanged.

All payments made at any stage are non-refundable.

Copyrights

All designs shared with the client at any stage are the copyright of Design Cafe and GS E-commerce Pvt Ltd. The designs are shared with the intent that the order for the same is placed with Design Cafe. Any design shared by Design Cafe cannot be used, installed, shared in any way or form without prior and express written consent of Design cafe.

Customised design presentations will be shown to the client on a DC system, the same will be available for download and emailed to the client only after 5% of the payment has been made towards the entire order

Lead Form Consent

Website visitors who submit a lead form on Design Cafe’s website hereby give consent to receive communication, including those of promotional nature, through any medium such as phone, WhatsApp, electronic mails, or SMS from the company.