A regular booking fee would be calculated based on 5% of your project value. However, as a special offer during this lockdown, we have an easy sign-up fee of Rs 9,999 to kickstart your home interior design project.

Limited period lockdown offer includes a personal interior designer, multiple detailed meetings to understand your tastes and a detailed design presentation.

Every customer who books their project with us during the lockdown period is eligible for Rs. 9,999 booking fee.

You can meet our designers over video calls. They are ready, equipped and well-trained to consult you virtually. Currently, we are having a limited number of in-person meetings at our Experience Centres, only with a prior appointment.

As much as we would like it, the government directive doesn’t allow us to enable at-home meetings for now. The lockdown prevents all of us from moving around and we wouldn’t advise the same for the safety of your family and our employees. We would encourage you to use the video consultation option or schedule an appointment to meet us at Experience Centres.

To begin your home interior design, we will refer to your floor plan and the Auto-CAD file of the home layout provided by the builder (if available). We will use this to make your initial design draft. Once the lockdown lifts, our teams will be back on the field and will be able to measure your home, before the drawings are sent to production to get the final details right.

We do not have a catalogue of designs because we believe that every homeowner is unique and hence their homes need to reflect their individuality. We create personalised designs for your home to suit your needs, tastes and budget. Now, this will be enabled online through multiple consultations and your designer will assist you until the final design is made to your satisfaction.

You can choose materials virtually from our e-catalogue or visit our experience centre (post lockdown) with all social distancing and sanitation measures in place. Here you can finalise materials, accessories and appliances to suit your needs. Our stores/survey/design offices are currently closed until further Government announcements. Our sales and designers will reach out to you for further updates.

The first cut of your home interior design will be presented to you within 14 days of signing-up once you have given us all your requirements.

Our factory is open with a 33% restriction and production is already underway. Please check with customer happiness manager on the timelines of your project.

As a special COVID-19 offer we are giving homeowners ample time to design your home to your heart’s delight. Typically this process takes about three-four weeks before you get a detailed design and a little more before we can convert it to 3D. With our new booking policy, you can start designing your home at a minimal cost and use this available time well before your life gets busy post lockdown.

Absolutely safe! We have the complete backing of our investors and all our functions are running efficiently. We control the entire home interior project from design to production and therefore we have more robust processes implemented in these uncertain times. We have been in the market for the last five years while our founders have been in the industry for 15+ years. So be rest assured your home is in safe hands.

Our factories are in-house and therefore we are able to control operations. Our factory is open with a 33% restriction and production is already underway. Please check with customer happiness manager on the timelines of your project.

Once the situation improves we will schedule a restricted number of meetings. This will be done along with maintaining all social distancing measures to ensure the safety of employees and customers. Our experience centres will be sanitised and kept clean for your arrival. Please reach out to your designer for the next steps post lockdown.

Yes, definitely. You can get in touch with your designers via video calls or messages, as per your convenience. We are always there to assist you.

As per the Government rules, currently, some of our experience centres are open and we are conducting meetings only with a prior appointment. To visit the experience centre we would recommend you to book a prior appointment through website, phone or WhatsApp.

We are ensuring all necessary precautions and safety measures are in place for the benefit of everyone visiting the experience centres including our employees. All our employees have been advised regularly to maintain best practices of personal hygiene and sanitation as per the World Health Organization.

We are here for you always! Our designers and customer happiness teams are working six days a week to help you move your project. Please get in touch with your designer immediately or send us an email at happiness@designcafe.com. You can also send in your feedback directly to our CEO, by writing to ceo@designcafe.com