You can meet our designers over video calls. They are ready, equipped and well-trained to consult you virtually. Currently, we are having a limited number of in-person meetings at our Experience Centres, only with a prior appointment.

As much as we would like it, the government directive doesn’t allow us to enable at-home meetings for now. The lockdown prevents all of us from moving around and we wouldn’t advise the same for the safety of your family and our employees. We would encourage you to use the video consultation option or schedule an appointment to meet us at Experience Centres.

To begin your home interior design, we will refer to your floor plan and the Auto-CAD file of the home layout provided by the builder (if available). We will use this to make your initial design draft. Once the lockdown lifts, our teams will be back on the field and will be able to measure your home, before the drawings are sent to production to get the final details right.

We do not have a catalogue of designs because we believe that every homeowner is unique and hence their homes need to reflect their individuality. We create personalised designs for your home to suit your needs, tastes and budget. Now, this will be enabled online through multiple consultations and your designer will assist you until the final design is made to your satisfaction.

You can choose materials virtually from our e-catalogue or visit our experience centre (post lockdown) with all social distancing and sanitation measures in place. Here you can finalise materials, accessories and appliances to suit your needs. Our stores/survey/design offices are currently closed until further Government announcements. Our sales and designers will reach out to you for further updates.

We are here for you always! As you stay safe at home our teams are working remotely to move and fulfill projects. Our designers are available virtually so you can begin designing your home immediately. Typically this process takes about three-four weeks before we get to the final design plan of your home, and a little more before it’s converted to a 3D presentation. With Covid-19 restrictions in place, you can utilise this time to design your home’s interiors to the fullest. By the time the restrictions are lifted, we will be able to begin production at our factory.

Absolutely safe! We have the complete backing of our investors and all our functions are running efficiently. We control the entire home interior project from design to production and therefore we have more robust processes implemented in these uncertain times. We have been in the market for the last five years while our founders have been in the industry for 15+ years. So be rest assured your home is in safe hands.

As you are aware the Covid-19 crisis in the country is turning out to be more adverse this year as compared to 2020. Hence our factories are currently shut as per government mandated guidelines for the lockdown. However, once the lockdown lifts we will restart operations with a limited number of employees depending upon the fresh set of guidelines issued by Government authorities.

Once the situation improves we will schedule a restricted number of meetings. This will be done along with maintaining all social distancing measures to ensure the safety of employees and customers. Our experience centres will be sanitised and kept clean for your arrival. Please reach out to your designer for the next steps post lockdown.

Yes, definitely. You can get in touch with your designers via video calls or messages, as per your convenience. We are always there to assist you.

We are here for you always! Our designers and customer happiness teams are working six days a week to help you move your project. Please get in touch with your designer immediately or send us an email at happiness@designcafe.com. You can also send in your feedback directly to our CEO, by writing to ceo@designcafe.com